IT Support Sheffield Yorkshire

Why Resolve?

We are passionate about delivering superb IT support and innovative IT solutions. We work with our clients to help them make the most of the benefits of IT in their businesses.

We see people

Not issues, incidents, users or problems.

The people who use IT aren't numbers on a spreadsheet. They're your husband, your mum, your friend, the person who sits next to you in the office. They're real people, just like you and me.

We don't put you in a queue

Or on hold. You are too important for that. If for some reason we aren't available, leave a message and we will ring you back.

Refreshing, isn't it?

We know what we are talking about

Microsoft Gold Certified Partner, MCP, MBCS, Bsc... and so on. We are very proud of our accreditations as they reflect the quality of our people. People who know what they are talking about.

If you’re still not sure – you can ask our clients.

Size does matter

We're small and we like it that way. It gives us the ability to deliver projects quickly, and dedicate extraordinary attention to your needs.

Our size allows us to deliver a personal service.

We're not fond of salesmen

That's why we don't have any. Call us and you'll talk with someone who's an expert in IT - not at selling you something you don't need or understand.

Call "superIT" and you'll get a salesman who knows little about computers. This may help increase their sales but what does it do for you?

My friend knows a bit about computers

Then let him do your IT.

The money you save by using your friend is nothing compared with the cost in time and money required to undo his mistakes.

Knowing me, knowing you

We want to get to know you. Why? Well how can we possibly help you achieve all you want to with your IT, if we haven't got the faintest idea of what you do?

When we first meet - we ask questions and listen - you talk.

Because we want to deliver what you need. Not what we make the most money on.

No preference

We don't have "preferred suppliers". We recommend the best product or solution that suits you.

Solutions

We are not about the latest cool gadgets or software. We are about delivering tangible business benefits from IT solutions.

We're not interested in the latest fad, or gimmick, but we are interested in making IT work for you.

Not a one-stop shop

We don't do your database. Or your website. Or your telephone system. We do IT.

Why? Because we think companies that claim they can do everything actually excel at nothing. That's why we choose to do one thing and do it right.

Communication

We pride ourselves on communicating effectively as human beings, not as geeks.

Honesty

We always tell the truth.

It's all about relationships

At Resolve we believe that the key to delivering successful IT is all about building relationships. All of our existing clients will tell you how we deliver what we promise, on time, on budget and then go the extra mile to support them.

We are all about the long-term. We are here to look after you.